TutorTech Cookie Policy
Updated: 2nd May 2026
Version: v2.1
This Cookie Policy (“Policy”) explains how TutorTech Ltd. (“TutorTech”, “we”, or “us”) uses cookies and similar technologies on our website, learning platform, Marketplace, private microsites and related services (collectively, the “Services”).
This Policy should be read together with our Terms of Service, Data Privacy Policy, Marketplace Terms and Cookie consent controls made available on our Services.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. Cookies help websites function properly, improve user experience, and provide information about how the website is used.
2. Types of Cookies We Use
We use the following categories of cookies on our Services:
a) Strictly Necessary Cookies
These cookies are essential for the operation of our Services and cannot be disabled.
They include cookies required to:
· Enable secure login and account access
· Process payments and prevent fraud
· Maintain platform security and performance
· Maintain Customer, Student, Tutor and Marketplace account access
· Enable Marketplace purchases, content access and download permissions
· Maintain private microsite access controls
· Support fraud prevention, payment security and platform security
Examples include:
· Authentication and session cookies
· Payment security cookies used by Stripe
b) Analytics Cookies
Analytics cookies help us understand how users interact with our Services so we can improve functionality and performance.
We use:
· Google Analytics – to analyse website usage and traffic patterns
· Microsoft Clarity – to understand user interactions and improve usability
Analytics cookies may also help us understand how users interact with Tutor profiles, Marketplace content, private microsites, content previews, purchase journeys, checkout flows and learning-resource pages so we can improve usability, performance and service design.
Where possible, we use aggregated or anonymised information.
c) Advertising and Marketing Cookies
These cookies are used to measure the effectiveness of marketing campaigns and to deliver relevant advertising.
We use:
- Google Ads – for conversion tracking and advertising performance measurement
We may also use advertising or marketing cookies to measure Marketplace engagement, referral performance, content views, purchase journeys, abandoned checkout behaviour and campaign effectiveness, where permitted by law and consent settings.
d) Marketplace and private microsite cookies
Some cookies or similar technologies may be used to support Marketplace and private microsite functionality. These may help us:
· remember account status and permissions;
· maintain access to purchased content;
· support checkout and payment security;
· manage private microsite access;
· understand usage of Marketplace and microsite pages;
· protect the platform from fraud, misuse or unauthorised access.
Where these cookies are strictly necessary to provide the requested service, they cannot be disabled through TutorTech cookie controls. Non-essential analytics or marketing cookies are used only where permitted by law and applicable consent settings.
3. Consent and Cookie Control
Strictly necessary cookies are always enabled because they are required for the operation, security and functionality of the Services.
Analytics and marketing cookies are used only where permitted by applicable law and consent settings.
You can control or disable non-essential cookies through:
· your browser settings;
· any cookie consent banner or preference centre made available on our platform;
· device-level privacy settings, where applicable.
Please note that disabling certain cookies may affect the functionality of the Services, including login, payments, Marketplace access, purchased content access, private microsite access or platform security features.
4. Managing Cookies
Most web browsers allow you to:
· View cookies stored on your device
· Delete cookies
· Block cookies entirely or by category
For more information, visit:
· https://www.allaboutcookies.org/
· https://www.youronlinechoices.com/
5. Third-Party Cookies
Some cookies are placed by third-party service providers acting on our behalf or supporting our Services, including:
· Google, for analytics, advertising measurement and campaign performance;
· Microsoft, including Microsoft Clarity, for analytics and usability insights;
· Stripe, for payment processing, fraud prevention and payment security.
Where Marketplace, referral, analytics, recommendation, content preview, communication or private microsite tools are provided by additional third-party service providers, those providers may place cookies or similar technologies in accordance with their own privacy and cookie policies.
We will update this Policy where we introduce material new categories of cookies or third-party cookie providers.
6. Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on our website and will take effect when published, unless stated otherwise.
Where we introduce material new cookie categories, tracking technologies, third-party providers, Marketplace analytics or advertising functionality, we may provide additional notice or refresh cookie consent where required.
7. Contact Us
If you have questions about this Cookie Policy, please contact:
Email: legal@tutortech.co.uk