TutorTech Cookie Policy

Updated: 7 October 2026

Version: v2.4

This Policy explains how TutorTech uses cookies and similar technologies on our website, learning platform, Resource Hub, Courses, Channels, private microsites and related services.

It should be read with our Terms of Service, Data Privacy Policy, Resource Hub, Courses & Channels Terms & Conditions and the cookie choices shown on the TutorTech website.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember useful information and, depending on your choices, help us understand how the website is used.

2. The types of cookies we use

Strictly necessary cookies

These cookies are needed to operate, secure and provide the Services you ask for. They cannot be switched off where they are essential to the service.

They may be used to:

· keep you signed in securely;
· process payments and help prevent fraud;
· protect platform security and performance;
· maintain Customer, Student, Tutor, Creator and Affiliate account access;
· support Resource Hub purchases and access to paid content;
· support Course access, progress or entitlement controls;
· maintain Channel subscription access;
· manage private microsite access;
· support payment security and fraud prevention.

Examples include authentication and session cookies and payment-security cookies used by Stripe or another supported payment provider.

Analytics cookies

Analytics cookies help us understand how people use TutorTech so we can improve usability, functionality and performance.

We may use services such as:

· Google Analytics, to understand website usage and traffic patterns;
· Microsoft Clarity, to understand interactions and improve usability.

Analytics may also help us understand use of Tutor profiles, Resource Hub content, Courses, Channels, private microsites, previews, checkout journeys and learning-resource pages. Where possible, we use aggregated or anonymised information.

Advertising and marketing cookies

These cookies may be used to measure marketing campaigns and, where permitted, measure or deliver relevant advertising.

We may use Google Ads for conversion tracking and advertising-performance measurement.

Where permitted by law and your consent settings, marketing technologies may also measure Resource Hub, Course or Channel engagement, referral performance, content views, purchase or subscription journeys, abandoned checkout behaviour and campaign effectiveness.

Cookies used for Resource Hub, Courses, Channels and private microsites

Some cookies or similar technologies help these features work. For example, they may:

· remember your account status, permissions and access entitlements;
· maintain access to purchased Resources and Courses;
· maintain access to active Channel subscriptions;
· support checkout and payment security;
· manage private microsite access;
· help us understand use of these pages;
· protect the platform from fraud, misuse or unauthorised access.

If a technology is strictly necessary to provide the service you requested, it cannot be disabled through TutorTech cookie controls. Non-essential analytics or marketing technologies are used only where permitted by law and your consent settings.

3. Your cookie choices

Strictly necessary cookies are enabled where they are required for the operation, security and functionality of TutorTech.

You can control non-essential cookies through:

· the cookie banner or preference centre we make available;
· your browser settings;
· device-level privacy settings, where available.

If you disable certain cookies, some features may not work properly. This can include login, payments, access to purchased Resources or Courses, Channel subscriptions, private microsites or security functions.

4. Managing cookies in your browser

Most browsers let you view, delete or block cookies. Your browser's help pages explain how to change these settings.

You can also use independent resources such as All About Cookies or Your Online Choices for general information about cookies.

5. Third-party cookies and technologies

Some cookies are placed by service providers that help us run or measure TutorTech. These may include:

· Google, for analytics, advertising measurement and campaign performance;
· Microsoft, including Microsoft Clarity, for analytics and usability insights;
· Stripe, for payments, fraud prevention and payment security.

If we introduce other providers for Resource Hub, Course, Channel, referral, analytics, recommendation, content-preview, communication or private-microsite features, those providers may use cookies or similar technologies in line with their own privacy and cookie information.

6. Changes to this Policy and contact us

We may update this Policy when our technology or providers change. If we introduce materially new cookie categories, tracking technologies or advertising functionality, we will provide any additional notice or refreshed consent that is required. Questions about cookies: legal@tutortech.co.uk.